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Frequently Asked
Questions

Concierge medicine is a personalized model of primary care built around an ongoing relationship between you and your family physician. By limiting the number of patients in each practice, concierge medicine allows physicians to offer greater availability, more time per visit, and proactive, preventative care.
At Med2, this model enables us to focus on long-term health, early intervention, and thoughtful medical planning rather than episodic, reactive care.

Both programs offer comprehensive, physician-led care and a strong emphasis on prevention.

 

Gold Program

  • Physician availability during weekdays, 8:00 am to 4:00 pm
  • Email communication with the medical team during office hours
  • Annual preventative health assessment and follow-up care

Platinum Program

  • Enhanced availability, including evenings, nights, and weekends
  • 24/7 physician-supported coverage for urgent medical concerns
  • Dedicated contact numbers for seamless communication
  • Annual preventative health assessment and ongoing care
Many routine laboratory tests are included as part of the annual preventative health assessment. Additional tests or imaging studies, when required, may incur extra fees.

These costs are often partially or fully covered by private insurance plans, depending on your coverage.

Yes. Coordinated care is a core part of our model.

We work closely with specialists and allied health professionals to ensure:

  • Clear communication

     

  • Appropriate follow-up

     

  • Integration of specialist recommendations into your overall care plan

Yes. Our dedicated private pediatric clinic, MED2 Jr., provides personalized pediatric care in a modern, calm clinical setting.

More information about MED2 Jr. can be found on our Pediatric Clinic page.

Members of our Platinum program have the ability to contact their physician on a 24/7 basis.

Many of our clients have enrolled their spouses, as well as their children. For more information, please contact our team.

The patient always has the choice as to whether they wish to consult specialists publicly or privately. Many specialist physicians referred to are on the provincial health plan; fees may be incurred when consulting in the private sector.

Traditional primary care practices often manage very large patient rosters, which can limit appointment availability and continuity of care.

At Med2, we intentionally limit the number of patients we follow. This allows us to offer:

  • Greater physician availability
  • Longer, more comprehensive appointments
  • A strong focus on prevention and wellness
  • Ongoing coordination with specialists and other healthcare providers
  • A dedicated care team familiar with your medical history
Availability means being able to reach your care team when you need them, in a timely and appropriate way.

Depending on your program, this may include:

  • Same-or next-day appointments when medically appropriate

  • Direct phone or email communication with the medical team

  • Evening, weekend, and 24/7 coverage for urgent medical concerns (Platinum Program)

    • Your annual preventative health assessment is a comprehensive medical evaluation designed to identify risk factors early and optimize long-term health.

    It typically includes:

    • Detailed review of medical and family history
    • Comprehensive laboratory testing
    • Physical examination
    • Electrocardiogram
    • Preventative screening recommendations
    • Medication and vaccine review
    • Personalized health plan and follow-up recommendations

      Additional testing may be recommended based on individual needs.

    Concierge medicine may be a good fit if you value:

    • Prompt physician availability

    • Preventative, proactive healthcare

    • Longer, unhurried appointments and continuity of care

    • A collaborative, relationship-based medical experience

    • A healthcare team that knows you well

    We encourage prospective patients to speak with us to determine whether Med2 aligns with their needs and expectations.

    To learn more about joining Med2 or MED2 Jr., please contact our office or request a consultation through our website. Our team will be happy to guide you through the next steps.

    Our clinic is located at 1310 Greene Ave, suite 800 in Westmount.

    With your membership you join your physician’s practice and have appointments with them. If the physician is away on vacation, another physician will see their patients.

    The Med2 physicians have a long-established network of specialists (e.g. dermatology, cardiology, orthopedics, etc) both in Montreal, Canada and the US.

    Need a Private
    Pediatrician?

    Discover our dedicated private pediatric clinic, MED2 Jr.

    Learn More